0-to-1
From Zero to Launch: Building an Intelligence Platform for Field Operations | AI PM Portfolio From Zero to Launch: Building an Intelligence Platform for Field Operations September 12, 2021 · 12 min read · Case Study Building a product from zero to one means compressing years of learning into months. I joined a
Metrics
Measuring Automation ROI When the Baseline Is 'We Don't Know' | Dinesh Sanikommu Last updated: July 18, 2021 Measuring Automation ROI When the Baseline Is "We Don't Know" To measure automation ROI without baseline data, use a three-phase approach: first, instrument the manual
Enterprise
ServiceNow Integration Patterns: What Enterprise Customers Actually Need vs What They Ask For | Dinesh Sanikommu Last updated: June 5, 2021 ServiceNow Integration Patterns: What Enterprise Customers Actually Need vs What They Ask For Enterprise customers ask for "full integration" with platforms like ServiceNow, but what they actually need
Product Strategy
Predictive Alerts That Nobody Used: A PM's Guide to Adoption Failure | Dinesh Sanikommu Last updated: April 20, 2021 Predictive Alerts That Nobody Used: A PM's Guide to Adoption Failure Product adoption fails when teams optimize for technical accuracy instead of workflow integration. We built a predictive
Enterprise
The 14-Client Playbook: How We Scaled Enterprise Onboarding Without Breaking Customization | Dinesh Sanikommu Last updated: March 10, 2021 The 14-Client Playbook: How We Scaled Enterprise Onboarding Without Breaking Customization Scaling enterprise onboarding without breaking customization requires a "template plus override" architecture: build a shared platform that handles 80%
Product Strategy
Why Rule Engines Still Beat ML for 80% of Enterprise Decisions | Dinesh Sanikommu Last updated: January 15, 2021 Why Rule Engines Still Beat ML for 80% of Enterprise Decisions Rule engines outperform machine learning for most enterprise decisions because they are transparent, auditable, fast to deploy, and easy for non-technical